references

The on-board manual service in its present form, i.e. disposition, production, and distribution, resulted from continuous joint development of the processes based on experience gained during many years of collaboration.

The challenge for Infiniti Europe as a completely new brand on the European market was not only to build up a new distributor network but also to establish a new below-the-line infrastructure.

We were not only impressed by arvato’s know-how and expertise in CRM fulfilment and B2C logistics but also by its flexibility and the reliable IT solutions which efficiently link the various processes.