Ormazabal Renews Contract for Technical Documentations with arvato services

Innovations secure important market positions, especially for companies with a strong technical focus. However, products that require explanations will only be accepted by customers if the relevant documentations keep up with the new developments. For this reason, Ormazabal has renewed its collaboration with arvato services as its partner for technical documentations.

The company that today is called Ormazabal Anlagentechnik GmbH, as a leading manufacturer of switchgear and medium-voltage products and an important partner to large energy supply companies, already chose arvato services’ comprehensive solutions ten years ago.

This full-service provider performs technical documentation for Ormazabal. That includes service and maintenance instructions in addition to documentation for equipment operators. The arvato graphics department ensures professional layout of the documentation in accordance with Ormazabal’s requirements and specifications. Thanks to its global network, arvato services can also ensure translation of texts into all necessary languages.

“Since we always keep further developing our switchgear and medium-voltage products, our documentations must also be constantly adapted or re-created. For highly technical equipment and products it is especially important that information be presented in a comprehensible way throughout the product’s life cycle. Through the partnership with arvato services we are able to meet that challenge.” That is the consensus among Ormazabal employees, who are very satisfied with the efficacy of the collaboration thus far. They praise the technical expertise of arvato employees as well as the timely implementation of projects. These factors guarantee consistently high-quality documentations. This reliable and positive collaboration between Ormazabal and arvato services led to the decision to renew the existing contract for an additional three years.

“Our technical editors work closely with Ormazabal’s developers. This enables us to guarantee efficient coordination and to complete documentation on time even in an ever-shorter time-to-market period,” emphasizes Stephan Goldmann, Director of Technical Information at arvato services. “Ormazabal can concentrate its capacity for innovation on its core competencies; we take care of the rest.”