We act as a single source for complete content services that enable you to provide information to your customers and your organisation worldwide, quickly, conveniently and in realtime. We handle the frequently time-consuming communication and coordination efforts that involve editorial service providers, production and translation agencies, IT service providers, prepress companies, and printers. In this way, we give you the freedom to concentrate fully and completely on your core business.

Above all, companies with a worldwide presence and decentralised structure profit from this service.

The term content services refers to the provision of an infrastructure for the management and storage of high-value and/or long-lived content. As a rule, it must be possible to provide this content worldwide to customers or the various units of a company (whether marketing or customer service) on short notice. Examples of such content include technical documents (operating, repair, and service instructions) or technical drawings, illustrations/CAD and photos, as well as business reports, contracts/certificates, and brochures/catalogues, along with software or firmware.

Intelligent workflow system

Control is provided via a workflow (business process management) system that maps all the roles involved in the production process and is integrated in the content management system. As controlled by the workflow, content is newly created or modified, translated or localised, and then released for publication. These contents or content modules are stored on the basis of the associated metadata; as a rule, in media-neutral form.

The publications themselves are created automatically via style regulations or via web-based direct editing in the end layout in the widest variety of channels (print, Web, CD/DVD) and/or formats (PDF, XML, HTML, …) (single source publishing).

Through a combination of outstanding specialised and technical competence, complex processes are carried out optimally for the customer – without any media discontinuities or delays. The central data repository ensures consistent data storage without redundancy; the workflow system ensures high transparency at every step in the process.